What happens if a homeowner wants to undertake remediation works but other homeowners in a housing complex don't?

A ‘whole building approach’ needs to be taken to remediate defects in order to improve the safety of all occupants in the building. This means that all parts of the building (e.g. the common areas, the individual apartments etc.) must be considered together when addressing defects.

In light of their existing legal responsibilities and ownership of common areas, Owners’ Management Companies will be central to organising and facilitating the necessary remediation works.

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