In the first instance, homeowners should contact their Owners’ Management Companies (OMCs) if they become aware of, or suspect the presence of, fire safety, structural safety or water ingress defects in apartments or duplexes.
The OMC should engage a competent person to conduct an inspection of the building if they become aware of, or suspect the presence of, fire safety, structural safety or water ingress defects in apartments and duplexes.